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Terms & Conditions

Effective Date: 01/15/2026

Last updated: 01/21/2026

These Terms & Conditions ("Terms") govern your access to and use of the website and services provided by Shorter Nutrition & Wellness, LLC ("we," "us," or "our"). By accessing this website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
 

1. Services Provided

Shorter Nutrition & Wellness, LLC provides telehealth nutrition counseling services delivered by a board-certified Registered Dietitian and telehealth exercise counseling services delivered by an exercise physiologist. All services are provided remotely and are intended to support general health and wellness.
 

2. No Medical Advice or Emergency Services

Our services are not a substitute for medical care, diagnosis, or treatment by a physician or other qualified healthcare provider. We do not provide emergency services. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

 

By using our website and services, you represent that you are able to enter into a legally binding agreement. While there is no strict age restriction, minors should only use our services with the involvement and consent of a parent or legal guardian.
 

4. Client Accounts and Portal Access

Clients may be required to create an account through a secure third-party platform to access services, schedule appointments, and view resources. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
 

5. Telehealth Consent

By participating in telehealth services, you acknowledge and consent to receiving services remotely. You understand that telehealth may have limitations, including technical difficulties, and you agree to communicate any concerns related to telehealth sessions.
 

6. Scheduling, Cancellations, and Missed Appointments

Appointments must be canceled or rescheduled in accordance with our cancellation policy, which will be communicated at the time of booking. Failure to provide adequate notice may result in fees or forfeiture of sessions.
 

7. Payments and Fees

All fees for services are disclosed prior to booking. Payments are processed through secure third-party payment processors. We do not store full payment card information. Failure to pay for services may result in suspension or termination of access.
 

8. Intellectual Property

All content on this website, including text, graphics, logos, and materials, is the property of Shorter Nutrition & Wellness, LLC and may not be copied, reproduced, distributed, or used without prior written permission.
 

9. Acceptable Use

You agree not to use this website or services for any unlawful purpose, to interfere with site functionality, or to attempt unauthorized access to systems or data.
 

10. Third-Party Platforms and Links

Our services may rely on third-party platforms such as Wix, Practice Better, Zoom, and Google Workspace. We are not responsible for the content, privacy practices, or functionality of third-party websites or services.
 

11. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties regarding uninterrupted access, accuracy, or outcomes of services.
 

12. Limitation of Liability

To the fullest extent permitted by law, Shorter Nutrition & Wellness, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
 

13. Indemnification

You agree to indemnify and hold harmless Shorter Nutrition & Wellness, LLC from any claims, damages, or expenses arising out of your use of the website or services or violation of these Terms.
 

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
 

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

16. Contact Information

If you have questions about these Terms & Conditions, please contact us via: 

1) Visit the Home page and fill out the Contact section

2) Email: info@shorternutritionwellness.com

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